Shipping & Returns Policy

Shipping Policy

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification once your order has shipped. 
Shipping charges for your order will be calculated and displayed at checkout. 
Free shipping for all orders in the United States.

Refund/Returns Policy

We currently have a no refund and no exchange and no cancellation policy. Order cancellations must be requested via email 24-48 hours after the order is placed . We are not responsible for any damage that may occur during shipping. All Body Butter items are packed with shipping grade ice packs during hotter months/seasons. Please keep track of when your package may arrive, items can NOT be left out in the heat for any amount of time.  We are not responsible for packages that were left outside in the heat.  

Please let us know if there is a problem with your order so we can work to resolve the issue.
Contact us for any questions, comments or concerns
at SweetScentsByMabel@gmail.com

Damaged Items
In the event that your order arrives damaged in any way, please email us within 2 days at SweetScentsByMabel@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us.